You know that something is changing when Google talks about a “beautiful interface”… As the world tries to figure out how to keep their day job and still find time to check up their facebook, twitter, linked in and Google Plus accounts, it seems we are going full circle to the operating system debate… Continue reading Interface time (again) – supercalifragilisticexpialidocious
When the BSA started out, it was pretty obvious that they were making up the numbers. Having studied statistics and living in the IT world, to me, it was painfu to watchl. Not only were they generalising in a bad way but they were communicating too forcefully. This is a recipe for… Continue reading Why the Business Software Alliance can’t sue me
I predicted that Nokia had a massive smart phone OS problem more than a decade ago and it just proves that journalists are the least capable of getting any real “juice” out of what is happening.
Social CRM is more than just the next buzz word and additional acronym to learn.
I was talking to the CEO of a market leading services company recently. He was trying to entice me to get involved, I was trying to avoid telling him too bluntly that the cosy family-style management he had lived with all these years was about to crash completely. We skirted about the issues. “With your… Continue reading Why on earth did you leave CRM implementation to the IT department?